Terms of service

Terms of Service

By using our website or placing an order, you agree to the following terms and conditions:

1. General Use

By accessing our store, you confirm that you are at least 18 years old or using the site under the supervision of a parent or guardian. You agree not to misuse our products or services.

2. Product Information

We make every effort to ensure that product descriptions, images, and prices are accurate. However, slight variations in packaging or appearance may occur.

3. Orders & Payments

All orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order in case of suspicious activity or incorrect information. Payments must be completed before dispatch unless Cash on Delivery is selected.

4. Shipping & Delivery

We aim to deliver orders within the estimated time, but delays may occur due to courier services or unforeseen circumstances. We are not responsible for delays once the parcel is handed over to the courier.

5. Returns & Refunds

Please refer to our Return & Refund Policy for detailed information regarding returns, exchanges, and refunds.

6. Product Use Disclaimer

Our skincare products are for external use only. Results may vary depending on individual skin types. We are not responsible for any allergic reactions—please perform a patch test before full use.

7. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice.